Get in touch

We are based in Newcastle and happy to help

Whether you have a question about how Cosi Care works, need help with your account, or want to share feedback, send us a message below. We aim to reply the same day for most enquiries, always by the following morning.

Contact details

The best way to reach us is by email. We are a small team and handle all support enquiries ourselves, so you will always hear from a real person.

Baltic Place, 50 Quayside
Newcastle upon Tyne
NE1 3JE
Monday to Friday, 9am to 5pm GMT

Account and billing

Questions about your subscription, payment, or upgrading to Premium? Include your registered email address in your message so we can find your account quickly.

Feature requests

We read every piece of feedback. If there is a tracking feature you wish Cosi Care had, tell us. Many of our features came directly from user suggestions.

Partnerships

We are open to working with dermatology clinics, patient advocacy groups, and healthcare organisations. Use the form above with the subject set to partnerships.